Customer service is one of the pillars at TRG Screen. We pride ourselves in being able to assist you throughout your experience with our products. Here are some of the latest updates as to how we are doing this.
About Kim Grant
This author has yet to write their bio.Meanwhile lets just say that we are proud Kim Grant contributed a whooping 16 entries.
Entries by Kim Grant
The FITS User Group held on Monday, June 18th 2018 in New York was an excellent event. With over 100 attendees it was hosted at a great facility next to Grand Central station by MetLife. We provided the group with updates on the TRG Screen business and our product roadmap. Peter Fruitema provided a quick update on TRG Screen, and Kees Brooimans gave an introduction to Screen Consulting.
On Sunday July 15th, 2018 TRG Screen hosted our ResearchMonitor and Quest User Group meeting in Baltimore. We had more than double our usual attendance and we were very happy to see so many of our clients. They gave valuable feedback throughout the event and we had a great time networking following the event over drinks.
Please join us for our webinar on “Data Analytics for Lexis, Westlaw and PACER: New Ways to Address Old Problems Using SmartRecharge”. Date: 25 September 2018. Time: 12:00 ET / 17:00 London / 18:00 CET (duration: 1 hour).
This year’s BIALL conference was held at the Hilton Metropole in Birmingham from June 7-9 and the TRG team attended in full force with their usual enthusiasm. Day One on the exhibition floor saw many existing clients stopping by the booth to ‘Say Hi’, while the team conducted demos with prospective clients wanting to know more about ResearchMonitor and Quest.
It’s essential for firms with index data licenses to understand if they are getting the most from their subscriptions. Understanding
whether index license deals are right-sized, identifying overlapping subscriptions, justifying renewal deals, and identifying index data
points which are critical to a firm’s funds, are all of crucial importance but are challenging without appropriate tools.
TRG (Research Monitor, Quest) is a proud supporter of the American Association of Law Libraries, and we will be exhibiting at the annual conference in Baltimore July 14th-16th. We hope you will stop by and check out Quest, a product designed specifically for information professionals for reference request management, and Research Monitor, a suite of products to help you track, manage, and enhance access to web-based subscriptions and other services.
Quest v16 introduces the concept of secure workstreams allowing configuration of which librarians may access which workstreams. This is useful for restricting access to workstreams containing sensitive information, such as requests from senior partners or a workstream created to track requests for a specific project or matter.
TRG Screen’s conference season is well into the swing of things. Take a look at some of the conferences we have and will be attending over the next few months
Contact us to find out more
To find out more about how TRG can help you take control of your market data, information services and enterprise expenses spend please give us a call or send us a message.
+1 212 499 2680
Two Grand Central Tower
140 E 45th Street
New York, NY 10017
+44 (0)20 7374 0002