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Product Support – Training, feedback and notices

We’d like to be sure you are getting the support you expect for your products. Below are some of our ongoing systems to assist you with getting the most out of your experience with our products.

Annual Feedback Surveys

We conduct annual client feedback surveys. You can have your say by clicking on the link sent via email from our product customer support or please contact us directly to receive a link for either ResearchMonitor, FITS or Quest.

Are you on the right distribution list?

We have three different mailing lists that announce product releases, training opportunities and general client information. If you are not already receiving these notices, please reach out to our support team via email and we’ll add you to the list for the products you are interested in.

FITSUserGroup@trgrp.com
QuestUserGroup@trgrp.com
ResearchMonitorUserGroup@trgrp.com

Ongoing Training Sessions

Here are the links to our upcoming live training sessions: These are updated regularly, and if you favorite them, you can check back from time to time for the latest training available.

FITS
Quest
ResearchMonitor